FAQs
A few simple answers
-
Q- Where is my order?
A- You can track your order using the tracking number sent to you via email.
-
Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 1-2 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
-
Q - I've lost my tracking number. What can I do?
A: Simply contact us at info@fuzebrands.com with your full name and mailing address, and we will resend your confirmation number.
-
Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order. We Can Change: - Your delivery details - Your name - Your email - Your phone number
-
Q- How can I cancel my order?
A- You must contact us within 12 hours. -We cannot cancel your order once it has already been shipped.
-
Q - What is your return policy?
A: Items are returnable up to 30 days after purchase.
-
Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to info@fuzebrands.com Contact us If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24hrs!